After years of internet installations in homes and business we are coming up with something that we think will help everyone. The Internet DB board is a place to go when the internet is not working properly. The lights and indicators should be easy to find and visible. We think this will reduce the number of calls and time to resolve faults.
Although we have been installing home connections for 20 years, in the past 4 years we moved to installing smart access points all around the property. These are fixtures so should be provided by the same funds that pay for electrical and plumbing installs. They also add value to the property when done well.
After extensive testing we found Ubiquiti ac lites to perform the best (but with a Mikrotik RB750GR3 router). Because these need many power plugs and a power strip as well as POE injectors, there is a heap of cabling and bulky power bricks and plugs and cords.
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During the past six months we have become closer to our customers. Most businesses have gone home, some went back and we’ve gone into homes and offices and helped in both. We want to make sure your internet works well, and we cater for discerning clients. In the past few months of lockdown we have tried to better understand ourselves, the way we work and the levels of personalisation that we add.
We don’t advertise, we help customers one at a time, and they refer others. We don’t accept poor service from our suppliers. We try to make things work well for everyone, we go to those in our sweet spot, and we do work remotely. We monitor our services all the time. We also test products, because we have to make the internet work everywhere. And we are discerning. We also like cool things that work well.
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At Vanilla we’re mainly concerned about our city. We don’t get much information at the moment, so we’ve been following the trends. This daily updated graph maybe helpful. (note: If you put your mouse over the interactive graph below you will see the daily reports). More explained below:
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At Vanilla we used to consider the word “uncapped” to be a swear word – since it’s an anomoly – there is truly no such thing as uncapped or unlimited, mainly because time is finite and unlimited tends towards infinity. We urge customers to avoid comparing ‘uncapped’ offerings since it is virtually impossible to tell what you are getting without ‘trying’ and certainly not possible to compare based only on advertised pricing. Even in the USA, home users “have to start counting their gigabytes“
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We’ve been helping ourselves and customers make better use of their “smart” TVs. there have been so many changes over the past three years we need to share some of what we’ve learned.
Netflix, Netflix, Netflix. Netflix-Original, “Let’s check Netflix!”, “Netflix and chill?”, “Do you have Netflix?”
Short of living on the moon for the last decade, it is almost impossible to not have heard of movie and TV series streaming giant Netflix – which has recently taken over from the traditional TV networks – most of the home viewing market.
The company started with modest beginnings, as a DVD rental company and slowly began to move towards online streaming as its main focus. It experienced an enormous amount of growth and is now currently the 10th most successful company on the planet, falling just behind eBay (but 2 spots above Uber…)
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The internet has seen its fair share of scams and tricks to squeeze money out of users all over the world, but a new kind of a scam is doing the rounds, and I personally, have never seen anything like it before…
Taking a whole new angle on the “phishing” approach, these scammers are throwing out the old method of sucking away your information and funds using trickery and deception, and have decided to go an a full frontal assault. Check it out below!
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From rising water levels worldwide, to new laws and regulations as well as nation wide internet shut downs, the ever-shifting internet has been busy over the last 30 days, so let’s get stuck in and find out whats going on!
Not as much time as we’d thought…
Besides the many environmental difficulties that have come with rising sea levels (like saying goodbye to Venice), the rise is putting the internet under threat. Thousands of kilometers of underground fibre-optic cables have been deemed to be under threat in many cities in the US, New York, Seattle and Miami to name a few. Interestingly, scientists have been aware of this issue for a while now and had set themselves a goal of about 50 years to find a fix, but in reality, recent investigations show they have more like 15 years. The first of the damage is predicted to be the speed of internet connections themselves, which will then lead to further deterioration over time.
Technology is pushing society onwards and upwards as we create, develop and upgrade the world around us and, as expected, this push has opened up a whole new field of careers which never existed several decades ago. One of these professions which to many is still quite misunderstood, is internet personalities.
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